KEY CHARACTERISTICS OF COMMUNICATIONS BARRIERS IN ORGANIZATIONAL CONTEX

Cila Siveri

doi:10.58898/ijmt.v4i1.79-91

Authors

Cila Siveri Gomeks, Zrenjanin, Serbia

DOI:

https://doi.org/10.58898/ijmt.v4i1.79-91

Keywords:

communication barriers, organization, interpersonal communication, ambiguity, empirical research

Abstract

This paper explores the primary communication barriers within organizational settings and the implications they have on effective interpersonal and intergroup communication. Through a theoretical overview and empirical research conducted in Zrenjanin, Serbia, this study identifies specific types of barriers—ambiguity, noise, emotional factors, distrust, data filtering, language and jargon, and cultural elements—and analyzes their frequency and perception among employees. Results highlight the relatively low presence of cultural and trust-based barriers, while ambiguity and noise are more prevalent. Recommendations for overcoming these obstacles include improving feedback systems and adapting organizational communication strategies.

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